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GCSE Results Day & Appeals process

Arrangements for results day:

Castle Newnham School will:

  • be open from 8.00am on Thursday 20th August
  • Candidates are asked to come into school between 8.00am and 9.30am and to queue outside the main hall to report to the teacher at the door who will advise them which table to go to. There will be a one way system in place into the hall and candidates are asked to wait outside until requested to go in. Only candidates will be allowed in the hall to collect results. We ask that parents/carers wait outside school to help with social distancing on site.
  • ensure senior members of centre staff are available to candidates with whom a result/results may be discussed
  • post on the school website relevant Ofqual and awarding body information that sets out how their grades were calculated this year and the options available if they believe their result was not properly produced, including access to appeal
  • post any uncollected results first class to the address stored on the school information system

Centre assessment grades and rank orders

Castle Newnham School:

  • will not divulge provisional (centre assessment) grades, nor rank orders, with candidates or parents/carers before the issue of results
  • understands that any inappropriate disclosure of centre assessment grades and rank order information before the issue of results will be investigated by awarding bodies as potential malpractice
  • Centre assessed grades will be issued to candidates upon request once final results have been issued. They must be requested in writing or by emailing [email protected] by 3.00pm on Friday 21 August 2020

Arrangements for appeals

Castle Newnham School will:

  • follow information provided by awarding bodies to determine the grounds on which an appeal can be made on behalf of a candidate, or candidates
  • make candidates aware of the arrangements in place for appeals prior to the issue of results by posting information on the school website
  • provide candidates with a statement of the arrangements promptly when requested
  • seek any information the awarding body holds in relation to how final grades were calculated if there is a concern about any results
  • submit an appeal to the awarding body on behalf of a candidate or candidates where it is believed:
    • the centre itself made an error when submitting centre assessment grade or rank order information to the awarding body and has supporting evidence that confirms an error was made (and will submit its supporting evidence at the earliest stage and explain why data which the Head of Centre declared to be accurate is now considered incorrect)
    • the awarding body made a mistake in the operation of the standardisation model where the wrong data was used to calculate results
    • the awarding body made an administrative error in the issuing of results
  • collect consent from a candidate before any appeal is submitted to the awarding body.

Internal appeals procedure

Castle Newnham School will provide a process for a candidate to appeal against any decision the centre may make:

  • not to seek from the awarding body any information the awarding body holds that would be needed for an appeal; and/or
  • not to appeal to the awarding body

How centre assessment grades and rank orders were determined

To respond to any queries, challenges or internal appeals from a candidate (or their parent/carer) Castle Newnham School will provide information on:

  • the process deployed for each subject in calculating centre assessment grades and ranking of all candidates within each grade (or within the cohort where this was required by a particular qualification type)
  • a summary of the evidence and data used to make objective and professional judgements
  • the standardisation process where a cohort was taught across several teachers in a subject area
  • how any conflicts of interest were managed
  • the review and check for accuracy undertaken as part of the internal sign-off process for each subject
  • confirmation of the process for head of centre sign-off and submission of the declaration to awarding bodies

 

Information for Candidates

Results, Appeals and Certificates

Centre assessment grades and rank orders

Castle Newnham School has submitted provisional (centre assessment) grades and rank orders to the relevant awarding body in accordance with the Ofqual guidance1 on Awarding qualifications in summer 2020 and in line with the awarding body instructions.

1 https://www.gov.uk/government/publications/awarding-qualifications-in-summer-2020

For the reason of fairness, awarding bodies are putting these grades through a standardisation process to ensure grading standards are consistent across all centres. The rank order of candidates will not be changed but the final grades candidates receive may be different to the centre assessment grade.

Final grades

On candidate statements of results (results slips) and certificates, final grades will be reported in the same way as in previous years.

Final grades will be issued on results day(s) in August as follows:

Date Qualification type
20/08/2020 GCSE and other Level 1/2 qualifications

Concerns about your results

At results time, Ofqual will be providing information for students that sets out how their grades were calculated this year and the options available if they believe their result was not properly produced, including access to appeal. The National Careers Service Exam Results Helpline2 offers advice each year for students who have not received the results they had hoped for. Ofqual will also make a helpline available to students and their parents or carers to talk about the appeals process and any other questions they may have about their results this summer.

2 https://www.gov.uk/careers-helpline-for-teenagers

Awarding bodies will also likely provide information for students about results. Castle Newnham School will signpost you to any relevant information at results time.

If you have a concern about a grade you have been awarded, you can ask staff available on results day to:

  • check whether an error was made when submitting your centre assessment grade and rank order to the awarding body
  • raise a complaint with Mrs Gayter if you feel you have evidence of bias or that you were discriminated against; you could also pass such evidence on to the awarding body who could investigate for potential malpractice
  • seek any information the awarding body holds in relation to how your final grade was calculated
  • provide information about the opportunity to take an exam in the autumn series (please note there may be a charge for candidates wishing to take exams in the November series).

Arrangements for appeals

The arrangements for awarding qualifications in summer 2020 state:

Candidates can appeal their grades through their centre if they feel the process this summer was not followed correctly in their case.

A candidate can:

  • ask their centre to appeal on their behalf to an awarding body if there is evidence that leads a candidate to believe:
    • the centre made an error when submitting a centre assessment grade or rank order information
    • an awarding body made a mistake when calculating, assigning or communicating a grade
  • appeal against the centre’s decision
    • not to seek any information the awarding body holds that would be needed for an appeal; and/or
    • not to appeal to the awarding body

A candidate cannot:

  • appeal against their centre assessment grades and position in the rank order
  • appeal in respect of the process or procedure used by Castle Newnham School in calculating their centre assessment grades and position in the rank order
  • appeal directly in any respect to the awarding body

Certificates

Certificates, when received from the awarding body, will be issued available for candidates to collect from the main school office from November 16th 2020. If you are unable to collect your certificates personally please fill in the attached form and return to school for the attention of Mrs Taylor or email [email protected]. Please note that any person nominated to collect certificates will be expected to produce photographic evidence of identity.

Internal appeals procedure

Castle Newnham School will:

  • inform candidates of the arrangements for appeals prior to the issue of results and the accessibility of senior members of centre staff immediately after the publication of results.
  • appeal to an awarding body on a candidate’s behalf if it believes the centre itself made an error when submitting a centre assessment grade or rank order information or if it believes an awarding body made a mistake when calculating, assigning or communicating a grade
  • ask the candidate to provide written informed consent (informed consent via candidate email is acceptable) before an appeal is submitted to the awarding body as the appeal could result in the final grade being lower than, higher than, or the same as the grade which was originally awarded
  • only collect consent after the publication of results.
  • where relevant, advise an affected candidate to inform any third party (such as a university or college) that an appeal has been submitted to an awarding body

Castle Newnham School will not:

  • seek any information the awarding body holds that would be needed for an appeal if it does not believe an awarding body made a mistake when calculating, assigning or communicating a grade
  • appeal to an awarding body on a candidate’s behalf if it does not believe the centre itself made an error when submitting a centre assessment grade or rank order information or if it does not believe an awarding body made a mistake when calculating, assigning or communicating a grade

An internal appeal may be submitted to the centre where a candidate (or his/her parent/carer) believes there are grounds to appeal against the centre’s decision:

  • not to seek any information the awarding body holds that would be needed for an appeal
  • not to appeal to the awarding body

An internal appeal should be submitted by:

  • completing the an appeals form (download a copy here) and returning to school by the date advised by the awarding bodies and Ofqual

The candidate will be informed of the outcome of the internal appeal as soon as a decision has been made and in sufficient time for the centre to take any appropriate action where the internal appeal may be upheld.

If the internal appeal is upheld by the centre:

  • the centre will request information the awarding body holds that would be needed for an appeal within the time period set by the awarding body
  • where applicable, the centre will submit an appeal on the candidate’s behalf to meet the awarding body’s deadline for appeals
  • the school reserves the right to charge a fee to cover any fees the awarding body may request for processing an appeal and any administrative charges that are incurred

Complaints and appeals log

On receipt, all complaints/appeals are assigned a reference number and will be logged. The outcome and outcome date will also recorded.

Other useful links:

Awarding qualifications in summer 2020

Decisions on exceptional arrangements for assessment and grading in 2020 GCSEs, AS, A levels, Extended Project Qualifications and the Advanced Extension Award in maths

Decisions on exceptional arrangements for assessment and grading in 2020 Vocational, technical and other general qualifications

Extraordinary regulatory framework: General Qualifications, COVID-19 Conditions and Requirements

Extraordinary regulatory framework: VTQ, Covid-19 Conditions and Requirements

https://qualifications.pearson.com/en/campaigns/pearson-covid-19/student-support-summer-2020.html

https://www.youtube.com/watch?v=VXuDOrtJY1Q&feature=youtu.be

https://www.gov.uk/careers-helpline-for-teenagers

https://qualifications.pearson.com/en/campaigns/pearson-covid-19/student-support-summer-2020.html