School social media accounts are another useful tool for timely communication, community building, showcasing achievements and advertising upcoming events. Please take note that, we only use the following social media accounts to update the community:

Facebook: www.facebook.com/castlenewnhamschool - general school life updates, job advertisements and important updates

Instagram - www.instagram.com/castlenewnham.official @CastleNewnham.Official - general school life updates, department updates, job advertisements and important updates

X (Formerly Twitter): www.x.com/castlenewnham @CastleNewnham - this account is no longer active

Safeguarding

If you are concerned about a child’s welfare and safety, contact the safeguarding team via     

CN-Safeguarding@bestacademies.org.uk 

Your child’s class teacher (Reception to Year 6) or CORE tutor (Year 7 to Year 11) is able to give general advice on how to support their learning. Class teachers/CORE tutors have responsibility for overseeing a pupil’s overall progress and wellbeing. Any concerns about general progress should be discussed with them in the first instance through the school office.

The next line of communication following class teacher and/ CORE tutor is your child’s Phase Lead (Reception to Year 6) or Head of Year/Pastoral Support Manager (Year 7 to Year 11).

Your child’s class teacher (Reception to Year 6) or CORE tutor (Year 7 to Year 11) is able to give general advice on how to support their learning. Class teachers/CORE tutors have responsibility for overseeing a pupil’s overall progress and wellbeing. Any concerns about general progress should be discussed with them in the first instance through the school office. 

For Year 7 to Year 11 pupils, the subject teacher should be contacted if you need subject-specific advice on how to support your child’s learning, or if you would like to discuss any aspect of the course being studied. Concerns about a pupil’s progress in a particular subject should be discussed with the subject teacher in the first instance. Please contact subject teachers through the school office. 

If you still have concerns after speaking to the class teacher, CORE tutor and/or the secondary subject teacher, then you should ask for the issue to be referred to the Subject Leader or Head of Department for the Curriculum Area. 

The finance department can support with enquiries around trip costs and other payment items including refunds and can be contacted via the details below:

cnfinance@bestacademies.org.uk

01234 303403 option 1
 

If your child is absent from school, please report the absence through:

Logging on MCAS, phoning the school and leaving a message emailing the relevant office.

Please report your child’s absence before 9am on the day of the absence and each subsequent day of absence (unless agreed otherwise), and advise when they are expected to return.

If you have an enquiry, please email our Care Club Leader at

cn-careclub@bestacademies.org.uk 

Communication relating to Special Education Needs and Disabilities should be referred to the SENDCo of the phase. They can be contacted as below:

cnsendpri@bestacademies.org.uk
cnsendsec@bestacademies.org.uk

If you have an enquiry regarding examinations, please contact the Exams and Data Office

cnexams@bestacademies.org.uk

If you would like to enquire about your child learning an instrument or participating in a performing arts activity, please contact the Performing Arts & Box Office. 

If you have a query about an event which is ticketed through the box office, please also contact the Performing Arts & Box Office.

cnperformingarts@bestacademies.org.uk

01234 300801
 

For any media enquires, please contact:

Assistant Principal - Mr Luke Skeel